Loqui

Voice agents that deliver

01 · Listen
It hears every word, accent and pause.
02 · Understand
Caller and agent, perfectly in sync.
03 · Resolve
One conversation. Every call answered.
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Loquiby BigFAT AI Labs
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Voice AI agents by BigFAT AI Labs

Every call answered.
Every caller understood.

Loqui builds voice agents that pick up instantly, speak your customers' language, and actually resolve the call by booking, updating, and escalating inside your own systems.

Book a demoTalk to a live agent →

Get started with Loqui

Tell us where to reach you and we will set up a call.

We will only use this to contact you about Loqui.

Runs 24/7Hands off to humans with full context
Loqui

▍

Loqui · on call
  1. CallerHi — I need to move my appointment to Friday.
  2. LoquiOf course. I have 10:30 AM or 2:15 PM on Friday. Which works better?
  3. Caller2:15, please.
  4. LoquiDone — you're booked for Friday at 2:15 PM. I've sent the confirmation by text.

Trusted by teams in travel, healthcare, and public services

MeeshoCars24Pocket FMMahindraRazorpayTVSEXLIDFC First BankPhysics WallahUrban CompanyEternalHavellsJioStar99acresGreat LearningTwilioThe Walt Disney StudiosKPN

Hear it before you believe it

Appointment booking
  1. LoquiHi, this is Loqui at Riverside Clinic. Would you like to book, move or cancel an appointment?
  2. LoquiSure. I have Thursday at 10:30 AM or Friday at 2:15 PM. Which works better for you?
  3. LoquiPerfect, you're booked. I've sent a confirmation by SMS. Anything else I can help with?
  4. LoquiHappy to help. Have a great day!
Customer support
  1. LoquiHi, you've reached Loqui support. What can I help you with today?
  2. LoquiI'm sorry about that. I've found your account. Could you confirm the email address on file?
  3. LoquiThanks. I've fixed it and sent you a confirmation link. Did that work for you?
  4. LoquiGreat. I've logged this for you. Anything else?
Order / booking status
  1. LoquiHi, this is Loqui. Could you share your order or booking number?
  2. LoquiGot it. Your order is out for delivery and should arrive by 6 PM today.
  3. LoquiI can also send live tracking updates by SMS. Would you like that?
  4. LoquiDone. Anything else I can do for you?
Lead qualification
  1. LoquiHi, thanks for your interest in Loqui! What kind of calls are you looking to automate?
  2. LoquiThat's a great fit. Roughly how many calls does your team handle each month?
  3. LoquiThanks. I can set up a demo with our team. Does Thursday at 11 work?
  4. LoquiBooked. You'll get an invite shortly. Anything else?

One system for the whole conversation

02Voice

Sounds human.

Natural turn-taking, handles interruptions, never leaves dead air.

03Actions

Does the work.

Connects to your CRM, calendar and ticketing, so calls end with an action, not a callback.

Live in weeks, not quarters

01

Discover

We map your top call types, scripts, and the systems the agent needs to access.

02

Build

We train the agent on your knowledge base, set its voice and tone, and connect your tools.

03

Test

We run it on real call recordings and edge cases before any customer hears it.

Where Loqui earns its keep

01 / 05

Customer support

Resolve routine queries end to end and escalate the rest with a full summary.

  1. CallerMy order still hasn't arrived.
  2. LoquiI see it. It's out for delivery and arrives by 6 PM today.
  3. CallerPerfect, thanks.
02 / 05

Appointments & scheduling

Book, reschedule and confirm in the caller's language.

  1. CallerKya main agle hafte Dr. Mehta se mil sakta hoon?
  2. LoquiJi haan. Tuesday 9 baje ya Wednesday 4 baje available hai.
  3. CallerTuesday theek hai.
03 / 05

Outbound follow-up

Reminders, renewals, collections nudges and feedback calls at scale.

  1. LoquiHi, your policy renews on Friday. Shall I send you the renewal link?
  2. CallerYes, please.
  3. LoquiSent by SMS. Anything else I can help with?
05 / 05

Internal helpdesk

Give field staff a phone line into your systems.

  1. CallerWhat's the status of ticket 4821?
  2. LoquiIt's assigned to Ravi and due today by 5 PM. Want me to add a note?
  3. CallerYes, the part has arrived.

Powerful AI that stays under your control

01

Conversations that reason.

The agent answers from your own documents and data, not a rigid script.

  • Grounded in your knowledge base
  • Remembers context across the whole call
  • Calls your tools to complete tasks
02

Real-time responsiveness.

  • Handles barge-in and interruptions
  • Graceful hand-off to a human agent
03

Built for enterprise.

  • Monitoring on every call
04

Gets better every week.

  • Full transcripts, sentiment and resolution tracking
  • Test different prompts and voices
  • Monthly performance review with our team

Built for high-volume, multilingual call floors

Loqui is deployed where call volume spikes without warning and callers switch languages mid-sentence.

Support agent wearing a headset at a computer
01

Travel & hospitality

Absorb peak-season rebooking surges without adding seats, in the caller's own language.

  • Booking changes and cancellations
  • Itinerary queries
  • Supplier coordination
Loqui

Your flight is moved to 6:40 pm. I've emailed the new itinerary.

Hospital reception lobby
02

Healthcare

Keep the front desk free for the patients standing in front of it.

  • Appointments and reminders
  • Reports status
  • Post-discharge follow-up
Loqui

Dr. Mehta can see you Tuesday at 10:30. Shall I confirm?

Telecom towers under a cloudy sky
03

Telecom & utilities

Answer every caller during an outage, when the whole area calls at once.

  • Fault reporting
  • Outage updates
  • Service requests
Loqui

There's a known outage in your area. Service should be back by 4 pm.

Open office with people working at desks
04

Public services

Run citizen helplines in regional languages, around the clock.

  • Citizen helplines
  • Grievance intake
  • Status enquiries
Loqui

Your grievance is registered. The reference number is on its way by SMS.

Man at a desk talking on the phone
05

BFSI & retail

Handle routine account and order calls so your team can focus on exceptions.

  • Payment reminders
  • Order status
  • KYC follow-ups
Loqui

Your order has shipped and arrives Thursday. Want the tracking link?

Works with what you already run

Loqui plugs into your telephony, CRM and back-office.

  • Exotel
  • Twilio
  • SIP / your existing numbers
  • HubSpot
  • Salesforce
  • Zoho
  • WhatsApp
  • Google Calendar
  • Custom APIs

Your callers' data stays yours

01

Encrypted in transit and at rest

02

Configurable call recording and retention periods

Start small, prove it, then scale

Step 03

Enterprise

Custom deployment, SLAs, dedicated support.

Questions, answered

Will callers know it's AI?

We recommend disclosing it at the start of each call, and you control that setting.

What happens when the agent can't help?

It transfers to a human with a summary, so the caller never repeats themselves.

Can we keep our phone numbers?

Yes, via SIP or your current telephony provider.

Let's put an agent on your
busiest line

30-minute demo. We'll show you a working agent on one of your real call scenarios.

Book my demo